It’s that time of year when we have our internal ISO 9001 audit and as a line manager I was asked to demonstrate that I had done inductions for my new starters.
I could have done that the hard way, looking through my inbox for the emails, but I decided that this would be an excellent opportunity to dogfood our own LMS to support our ISO process (See dogfooding on wikipedia if you’re not familiar with the term)!
Then I can use a report (and a pie chart!) in the LMS to support the ISO process.
- The first step is to use the compliance manager to set up a skill and set the audiences for that skill to be everybody.
- The second step is to add an attainment method for the skill, we’re going to use a verification for that. We’ll configure the verification to be something that the line manager has to assert.
In our organisation it is the line manager that knows best when it comes to their team – so it’s their responsibility to log this information.
We can also upload our Induction process document to the verification and link to an intranet page if we need to.
- That will trigger a link on people’s home pages, and email prompts will go out to ask people to start entering the induction dates for their teams.
And the audit? Yes, I passed. All green. Even better, when new starters join their line manager will now be prompted for an Induction and at the next audit we can run just a report.